Refund policy

At Puzzle Books by Lumonova Studio Productions, all sales are final. We do not accept returns.

Exchanges
We only accept exchanges in the following cases:

• You received the wrong book
• Your book arrived damaged or torn

If either of these apply, please contact us within 7 days of receiving your order with a photo of the issue.

How to Request an Exchange
Contact us at info@lumonovastudio.com and we will make it right as soon as possible.

Pre-Orders
Pre-order payments are non-refundable. Once your order is confirmed, it cannot be cancelled.

Puzzle Books is a brand by Lumonova Studio Productions.